FAQ

I intend to provide assistance, what are my options?
All individuals and institutions can provide assistance in following three options Assistance in Kind (through Indian Red Cross Society facilitated by Gov...
How do I provide monetary assistance?
All individual and institutional donations are encouraged to be made into the PM CARES fund. The details can be found here - https://www.pmcares.gov.in/
What are the exemptions and notifications that are applicable for items being donated?
Sl Order/Notification Particulars Purpose Date Download 1 Ministry of Finance: Ad hoc Exemption Order No. 4/2021-Customs Customs Exemp...
In case I wish extend support in kind, what items are needed on priority?
The following items may be considered on priority (all are of equal priority) - Oxygen cylinders with 10 litres and 45 litres LMO capacity Oxygen concent...
How do I extend support in kind (directly to District Health Centres)?
A marketplace has been created for listing priority requirements of the district health centers and demands from Hospitals. It can be accessed at link to ma...
How do I extend support in-Kind (through Indian Red Cross Society facilitated by Government of India)?
A dedicated team has been constituted to expedite and facilitate import of COVID-19 relief material into India by domestic and foreign institutions. There ...
What are the benefits of providing aid through Indian Red Cross Society?
Donations through Indian Red Cross Society, are eligible for Custom duty waiver and GST exemption on the materials/item under donation. A dedicated team has...
Who decides on the final placement of donated items?
If donated via the Indian Red Cross Society, the final placement of the donated items will be as per the information from the Ministry of Health and Family...
My donation involves import, what documents are required to be submitted?
Following documents will be required by the Indian Red Cross Society to facilitate the process on arrival including Customs & all other clearances:   ...
What details should I put for Consignee?
Details to be put for consignee are as follows:   Billing Name: Secretary General, Indian Red Cross Society, National Headquarters    Contact person: Dr...